Privacy Policy

Effective Date: 3/6/2025

Oliver M. Dean, Inc. (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when using our website, communicating with us, or engaging with our services.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, phone number, email address, mailing address.
Account & Order Information: If you create an account or place an order, we collect login credentials, order details, and payment information (processed securely via third-party providers).
Communication Data: Information you provide when you contact us via forms, email, phone, or text messaging.
Device & Usage Data: IP address, browser type, operating system, pages visited, and interaction data collected through cookies and tracking technologies.

2. How We Use Your Information

We use your data to:

Process orders, requests, and customer inquiries.
Provide updates about your account, orders, and services.
Improve our website, services, and customer experience.
Send marketing communications (only with your consent).
Comply with legal obligations and protect against fraud or misuse.

3. SMS & Email Communications

By providing your phone number, you consent to receive SMS messages from Oliver M. Dean, Inc. related to orders, service updates, or promotional content.

Message frequency varies.
Standard message and data rates may apply.
You can opt out at any time by replying STOP to any text message.

We do not share mobile numbers or SMS opt-in data with third parties for marketing purposes.

4. Sharing & Protecting Your Information

We do not sell or rent your personal information. We may share data with:

Service Providers: Trusted partners who help us process payments, deliver orders, and improve website functionality.
Legal & Security Needs: When required by law, or to protect against fraud and security threats.

We implement industry-standard security measures to safeguard your data. However, no online transmission is 100% secure.

5. Cookies & Tracking Technologies

We use cookies and similar tools to enhance your browsing experience. You can manage cookie preferences in your browser settings.

6. Your Rights & Choices

You have the right to:

Request access, updates, or deletion of your personal information.
Opt out of marketing emails (via “unsubscribe” links).
Disable cookies through browser settings.

7. Updates to This Policy

We may update this Privacy Policy as needed. The latest version will always be available on our website.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
📧 sales@omdean.com
📍 125 Brooks Street, Worcester, MA 01606
📞 800-648-3326